Privacy Policy

PRIVACY POLICY OF shop.tirabasso.com

This Website collects certain Personal Data from its Users.

POLICY SUMMARY

PERSONAL DATA COLLECTED FOR THE FOLLOWING PURPOSES AND USING THE FOLLOWING SERVICES:

CONTENT COMMENTING

Directly Managed Commenting System
Personal Data collected: Cookies, email address, and username.

CONTACTING THE USER

Phone Contact
Personal Data collected: phone number.

Contact Form and Mailing List or Newsletter
Personal Data collected: email address.

PAYMENT PROCESSING

PayPal
Personal Data collected: various types of Data as specified in the service’s privacy policy.

TAG MANAGEMENT

Google Tag Manager
Personal Data collected: Cookies and Usage Data.

SUPPORT AND CONTACT REQUEST MANAGEMENT

KITE
Personal Data collected: email address.

SPAM PROTECTION

Google reCAPTCHA
Personal Data collected: Cookies and Usage Data.

REGISTRATION AND AUTHENTICATION

Direct Registration
Personal Data collected: ZIP code, city, Tax Code, last name, date of birth, email, billing address, shipping address, country, first name, street number, phone number, VAT number, prefix, province, company name, and website.

Facebook Registration
Personal Data collected: Cookies and Usage Data.

REMARKETING AND BEHAVIORAL TARGETING

AdWords Remarketing
Personal Data collected: Cookies and Usage Data.

STATISTICS

Google Analytics, Facebook Ads Conversion Tracking, and Direct Statistics Collection
Personal Data collected: Cookies and Usage Data.

DISPLAYING CONTENT FROM EXTERNAL PLATFORMS

Google Fonts and fonts.com Web Fonts
Personal Data collected: Usage Data and various types of Data as specified in the service’s privacy policy.

FURTHER INFORMATION ON PERSONAL DATA

SALE OF GOODS AND SERVICES ONLINE

Personal Data is collected to provide services to the User or to sell products, including payment and delivery. The Personal Data collected for payment purposes may include credit card details, bank account used for wire transfer, or other payment instruments. The specific Data collected depends on the payment system used.

CONTACT INFORMATION

DATA CONTROLLER
Tirabasso Serafino S.r.l.
Registered Office: via Ada Natali 2 - 63834 Massa Fermana (FM) - PEC: clienti@pec.tirabasso.com
Tel. +39 0734 760348 – Fax +39 0734 760589 – Email: tirabasso@tirabasso.com
VAT and Tax Code: 01151370440

Controller’s email address: tirabasso@tirabasso.com

FULL POLICY

DATA CONTROLLER

Tirabasso Serafino srl

Registered Office: Via Ada Natali 2 - 63834 Massa Fermana (FM) - Certified Email: clienti@pec.tirabasso.com

Tel. 0734-760348 - Fax 0734-760589 - Email: tirabasso@tirabasso.com

VAT and Tax Code: 01151370440

Data Controller email address: tirabasso@tirabasso.com

TYPES OF DATA COLLECTED

Among the Personal Data collected by this Website, independently or through third parties, are: Cookies, Usage Data, telephone number, email address, username, first name, last name, date of birth, company name, tax code, VAT number, country, province, postal code, city, website, billing address, shipping address, house number, and Prefix.

Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data are collected.

Personal Data may be freely provided by the User, or, in the case of Usage Data, collected automatically when using this Website.

Unless otherwise specified, all Data requested by this Website is mandatory. Failure to provide this Data may make it impossible for this Website to provide its Services. In cases where this Website specifically states that some Data is mandatory, Users are free not to provide this Data, without any consequences on the availability or operation of the Service.

Users who are uncertain about which Data is mandatory are encouraged to contact the Owner.

Any use of Cookies - or other tracking tools - by this Website or by the owners of third-party services used by this Website, unless otherwise specified, is intended to provide the Service requested by the User, in addition to any other purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published, or shared through this Website and guarantees that he or she has the right to communicate or disseminate such Data, thereby relieving the Data Controller of any liability to third parties.

METHODS AND PLACE OF PROCESSING OF COLLECTED DATA

METHODS OF PROCESSING

The Data Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data.

Processing is carried out using computer and/or electronic means, following organizational methods and logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the operation of this Website (administrative, sales, marketing, legal, and system administration personnel) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, and communications agencies) may have access to the Data. These parties may also be appointed, if necessary, as Data Processors by the Data Controller. An updated list of these Data Processors may be requested from the Data Controller at any time.

LEGAL BASIS FOR PROCESSING

The Data Controller processes Personal Data relating to the User if one of the following conditions applies:

The User has given consent for one or more specific purposes; Note: Under some jurisdictions, the Data Controller may be authorized to process Personal Data without the User's consent or any other of the legal bases specified below, until the User objects to such processing ("opt-out"). However, this does not apply if the processing of Personal Data is regulated by European data protection legislation;

processing is necessary for the performance of a contract with the User and/or for the implementation of pre-contractual measures;

processing is necessary for compliance with a legal obligation to which the Data Controller is subject;

processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller;

processing is necessary for the pursuit of the legitimate interests pursued by the Data Controller or by third parties.

In any case, the Data Controller may always be asked to clarify the specific legal basis for each processing operation, and in particular whether the processing is based on a statutory requirement, a contractual requirement, or a requirement necessary to enter into a contract.

**LOCATION**

Data are processed at the Data Controller’s operational offices and in any other place where the parties involved in the processing are located. For further information, please contact the Data Controller.

The User’s Personal Data may be transferred to a country other than the one in which the User is located. For further details on the location of processing, the User may refer to the section concerning details on the processing of Personal Data.

The User has the right to obtain information regarding the legal basis of Data transfers outside the European Union or to an international organization governed by public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures adopted by the Data Controller to protect the Data.

If any such transfer takes place, the User may refer to the relevant sections of this document or request information from the Data Controller using the contact details indicated above.

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**RETENTION PERIOD**

Data are processed and stored for as long as required by the purposes for which they have been collected.

Therefore:

* Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User shall be retained until such contract has been fully performed.

* Personal Data collected for purposes connected to the legitimate interest of the Data Controller shall be retained until such interest is satisfied. The User may obtain further information regarding the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.

* When processing is based on the User’s consent, the Data Controller may retain the Personal Data for a longer period until such consent is withdrawn. Furthermore, the Data Controller may be obliged to retain Personal Data for a longer period to comply with a legal obligation or upon order of an authority.

Once the retention period has expired, Personal Data shall be deleted. Therefore, upon expiration of this term, the rights of access, erasure, rectification, and the right to data portability can no longer be exercised.

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**PURPOSES OF THE PROCESSING OF COLLECTED DATA**

The User’s Data are collected to allow the Data Controller to provide its Services, as well as for the following purposes: Statistics, Tag management, Remarketing and behavioral targeting, Registration and authentication, Payment management, Interaction with social networks and external platforms, Protection against SPAM, Displaying content from external platforms, Managing support and contact requests, Contacting the User, and Content commenting.

For detailed information about the purposes of processing and about the specific Personal Data used for each purpose, the User may refer to the relevant sections of this document.

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**DETAILS ON THE PROCESSING OF PERSONAL DATA**

Personal Data are collected for the following purposes and using the following services:

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**CONTENT COMMENTING**

Commenting services allow Users to make and publish their own comments regarding the content of this Website.

Depending on the settings chosen by the Data Controller, Users may also leave comments anonymously. If the User’s email is among the Personal Data provided, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.

If a third-party commenting service is installed, it may still collect web traffic data relating to the pages where the commenting service is installed, even when Users do not use it.

**Directly Managed Commenting System (this Website)**

This Website has its own internal content commenting system.

Personal Data collected: Cookies, email, and username.

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**CONTACTING THE USER**

**Phone contact (this Website)**

Users who provided their telephone number may be contacted for commercial or promotional purposes related to this Website, as well as to fulfill support requests.

Personal Data collected: phone number.

**Contact form (this Website)**

By filling in the contact form with their Data, the User authorizes their use for the purpose of responding to requests for information, quotes, or any other kind of request as indicated by the form’s header.

Personal Data collected: email.

**Mailing list or newsletter (this Website)**

By registering to the mailing list or newsletter, the User’s email address is automatically added to a contact list to which email messages containing information, including commercial and promotional information, related to this Website may be sent. The User’s email address may also be added to this list as a result of registration on this Website or after making a purchase.

Personal Data collected: email.

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**PAYMENT MANAGEMENT**

Payment management services enable this Website to process payments by credit card, bank transfer, or other means. The Data used for payment are acquired directly by the operator of the payment service requested without being processed in any way by this Website.

Some of these services may also allow scheduled messages to be sent to the User, such as emails containing invoices or notifications concerning the payment.

**PayPal (PayPal Inc.)**

PayPal is a payment service provided by PayPal Inc., which allows the User to make online payments.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: please refer to PayPal’s Privacy Policy – Privacy Policy.

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**TAG MANAGEMENT**

This type of service helps the centralized management of tags or scripts used on this Website.

The use of such services involves the flow of the User’s Data through them and, where appropriate, their retention.

**Google Tag Manager (Google LLC)**

Google Tag Manager is a tag management service provided by Google LLC.

Personal Data collected: Cookies and Usage Data.

Place of processing: USA – Privacy Policy.

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**MANAGING SUPPORT AND CONTACT REQUESTS**

This type of service allows this Website to manage support and contact requests received via email or other tools, such as the contact form.

The Personal Data processed depend on the information provided by the User within the messages and on the communication tool used (such as the email address).

**KITE**

KITE is a support and contact request management service provided by Wildix (Wildix is a multinational company operating in the Telecommunications sector, specialized in VoIP, Multimedia PBX, and WebRTC products).

Personal Data collected: various types of Data as specified in the privacy policy of the service.

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**INTERACTION WITH SOCIAL NETWORKS AND EXTERNAL PLATFORMS**

This type of service allows interaction with social networks or other external platforms directly from the pages of this Website.

The interactions and information acquired by this Website are always subject to the User’s privacy settings for each social network.

If a social network interaction service is installed, it may collect traffic data for the pages where it is installed, even if Users do not use it.

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**SPAM PROTECTION**

This type of service analyzes the traffic of this Website, potentially containing Users’ Personal Data, to filter it from traffic, messages, and content recognized as SPAM.

**Google reCAPTCHA (Google Inc.)**

Google reCAPTCHA is a SPAM protection service provided by Google Inc.

The use of reCAPTCHA is subject to Google’s privacy policy and terms of use.

Personal Data collected: Cookies and Usage Data.

Place of processing: USA – Privacy Policy.

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**REGISTRATION AND AUTHENTICATION**

By registering or authenticating, the User allows the Application to identify them and grant access to dedicated services.

Depending on what is specified below, registration and authentication services may be provided with the assistance of third parties. In such cases, this Application will be able to access some Data stored by the third-party service used for registration or identification.

**Facebook Authentication (Facebook, Inc.)**

Facebook Authentication is a registration and authentication service provided by Facebook, Inc. and connected to the Facebook social network.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: United States – \[Privacy Policy]. Participant in the Privacy Shield.

**Direct Registration (this Website)**

The User registers by filling out the registration form and providing this Website directly with their Personal Data.

Personal Data collected: ZIP code, city, Tax Code, surname, date of birth, email address, billing address, shipping address, country, first name, street number, telephone number, VAT number, area code, province, company name, and website.

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**REMARKETING AND BEHAVIORAL TARGETING**

This type of service allows this Website and its partners to communicate, optimize, and deliver advertisements based on the User’s past use of this Website.

This activity is carried out through the tracking of Usage Data and the use of Cookies, information that is transferred to the partners with whom the remarketing and behavioral targeting activity is linked.

In addition to the opt-out options offered by the services listed below, the User may opt out of receiving cookies relating to a third-party service by visiting the opt-out page of the Network Advertising Initiative.

**AdWords Remarketing (Google Inc.)**

AdWords Remarketing is a remarketing and behavioral targeting service provided by Google Inc. that connects the activity of this Website with the Google Ads advertising network and the DoubleClick Cookie.

Personal Data collected: Cookies and Usage Data.

Place of processing: USA – \[Privacy Policy] – \[Opt Out].

STATISTICS

The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to track User behavior.

GOOGLE ANALYTICS (GOOGLE INC.)

Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google uses the Personal Data collected to track and examine the use of this Website, compile reports, and share them with other Google services.

Google may use the Personal Data to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookies and Usage Data.

Place of processing: USA – Privacy Policy – ​​Opt Out.

FACEBOOK ADS CONVERSION TRACKING (FACEBOOK, INC.)

Facebook Ads conversion tracking is a statistics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Website.

Personal Data collected: Cookies and Usage Data.

Place of processing: USA – Privacy Policy. Privacy Shield participant.

STATISTICS COLLECTED DIRECTLY (THIS WEBSITE)

This Website uses an internal statistics system that does not involve third parties.

Personal Data collected: Cookies and Usage Data.

VIEWING CONTENT FROM EXTERNAL PLATFORMS

This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.

If a service of this type is installed, it may collect traffic data relating to the pages on which it is installed, even when Users do not use it.

GOOGLE FONTS (GOOGLE INC.)

Google Fonts is a font display service provided by Google Inc. that allows this Website to integrate such content within its pages.

Personal Data collected: Usage data and various types of Data as specified in the service's privacy policy.

Place of processing: USA – Privacy Policy.

FONTAWESOME.COM WEB FONTS

Fontawesome.com Web Fonts is a font display service provided by Fonticons, Inc. that allows this Website to integrate such content within its pages.

Personal Data collected: Usage data and various types of Data as specified in the service's privacy policy.

Place of processing: USA – Privacy Policy.

FURTHER INFORMATION ON PERSONAL DATA

ONLINE SALE OF GOODS AND SERVICES

The Personal Data collected is used to provide services to the User or to sell products, including payment and any delivery. The Personal Data collected to complete the payment may include credit card information, the bank account used for the transfer, or other payment methods provided. The Payment Data collected by this Website depends on the payment system used.

USER RIGHTS

Users may exercise certain rights regarding their Data processed by the Data Controller.

In particular, the User has the right to:

Withdraw consent at any time. The User may withdraw previously given consent to the processing of their Personal Data.

Object to the processing of their Data. The User may object to the processing of their Data if the processing is based on a legal basis other than consent. Further details on the right to object are provided in the section below.

Access their Data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing, and to receive a copy of the processed Data.

Verify and request rectification. The User can verify the accuracy of their Data and request its updating or correction.

Obtain restriction of processing. When certain conditions apply, the User may request the restriction of the processing of their Data. In this case, the Data Controller will not process the Data for any purpose other than its storage.

Obtain the deletion or removal of their Personal Data. When certain conditions apply, the User may request the deletion of their Data by the Data Controller.

Receive their Data or have it transferred to another controller. The User has the right to receive their Data in a structured, commonly used, and machine-readable format and, where technically feasible, to have it transferred to another controller without hindrance. This provision applies when the Data is processed by automated means and the processing is based on the User's consent, on a contract to which the User is party, or on contractual provisions related to it.

Filing a complaint. The User can lodge a complaint with the competent data protection authority or take legal action.

DETAILS ON THE RIGHT TO OBJECT

When Personal Data is processed in the public interest, in the exercise of official authority vested in the Data Controller, or to pursue a legitimate interest of the Data Controller, Users have the right to object to the processing for reasons related to their particular situation.

Users are informed that, if their Data is processed for direct marketing purposes, they can object to the processing without providing any justification. To learn whether the Data Controller processes data for direct marketing purposes, Users can refer to the relevant sections of this document.

HOW TO EXERCISE YOUR RIGHTS

To exercise your rights, you may direct a request to the Data Controller using the contact details provided in this document. These requests are submitted free of charge and will be processed by the Data Controller as quickly as possible, in any case within one month.

FURTHER INFORMATION ON DATA PROCESSING

LEGAL DEFENSE

The User's Personal Data may be used by the Data Controller in court or in the preparatory stages leading to possible legal action arising from improper use of this Website or related Services by the User.

The User declares to be aware that the Data Controller may be required to disclose personal data by order of public authorities.

SPECIFIC INFORMATION

At the User's request, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information regarding specific Services or the collection and processing of Personal Data.

SYSTEM LOGS AND MAINTENANCE

For operation and maintenance purposes, this Website and any third-party services it uses may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User's IP address.

INFORMATION NOT CONTAINED IN THIS POLICY

Further information regarding the processing of Personal Data may be requested from the Data Controller at any time using the contact information.

RESPONSE TO "DO NOT TRACK" REQUESTS

This Website does not support "Do Not Track" requests.

To determine whether any third-party services it uses support them, the User is encouraged to consult their respective privacy policies.

CHANGES TO THIS PRIVACY POLICY

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page and, if possible, on this Website and, where technically and legally feasible, by sending a notification to Users via one of the contact information available to the Data Controller. Please check this page regularly, referring to the date of the last modification indicated at the bottom.

If the changes affect processing based on consent, the Data Controller will collect the User's consent again, if necessary.

DEFINITIONS AND LEGAL REFERENCES

PERSONAL DATA (OR DATA)

Personal data means any information that, directly or indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

USAGE DATA

This information is collected automatically through this Website (including third-party applications integrated into this Website), including: IP addresses or domain names of the computers utilized by the User who connects to this Website, URI (Uniform Resource Identifier) ​​addresses, the time of the request, the method utilized to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server's response (successful, error, etc.), the country of origin, the characteristics of the browser and operating system utilized by the visitor, the various temporal details per visit (e.g., the time spent on each page), and the details of the path followed within the Application, with particular reference to the sequence of pages visited, and other parameters relating to the operating system and the User's IT environment.

USER

The individual who uses this Website who, unless otherwise specified, coincides with the Data Subject.

DATA SUBJECT

The natural person to whom the Personal Data refers.

PROCESSOR

The natural person, legal person, public administration, or any other entity that processes Personal Data on behalf of the Data Controller, as described in this privacy policy.

DATA CONTROLLER

The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data and the means used, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.

THIS WEBSITE (OR THIS APPLICATION)

The hardware or software tool by which the Personal Data of Users is collected and processed.

SERVICE

The Service provided by this Website as defined in the relevant terms (if any) on this site/application.

EUROPEAN UNION (OR EU)

Unless otherwise specified, any reference to the European Union in this document includes all current member states of the European Union and the European Economic Area.

COOKIE

A small piece of data stored on the User's device.

LEGAL REFERENCES

This privacy policy has been prepared based on multiple legislative provisions, including Articles 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy policy applies exclusively to this Website.